If we are unable to process your payment plan on the date due you will have a grace of 5 days to change your form of payment in our system. 

If we are unable to charge at that 2nd time, your payment plan will be cancelled and full payment for the workshop will be due within 5 days.

If your workshp is less than 30 days from your last payment and that payment fails, your remaining balance is due immediately. An invoice will be sent. If we do not receive payment on the invoice within 48 hours you will forfeit monies paid and will not be able to attend the workshop.

Failure to remit payment for the payment plan as laid out here will forfeit any previously paid balance and you will not be allowed to attend the workshop.

Word of encouragement, there are real people behind this screen. If you encounter hardship please reach out by email to communicate. Our goal is not to be punitive, but fair to all parties.

Please reach out to info@cutitkinky.com if you need assistance.

Your class or workshop registration is refundable within 48 hours of purchase.

No full or partial refunds will be issued after the 48 hour grace period.

After 48 hours you are eligible for one workshop enrollment transfer to another workshop taking place within 365 days.

If a class or workshop does not meet the threshold of enrollment it will be cancelled no later than 30 days prior to the start date.

A full refund will be issued to the original form of payment within 72 hours of the cancellation announcement. You will receive the returned funds in accordance with your financial institutions timeframe.

Cut It Kinky is not responsible for additional monies paid towards non-refundable hotel, flights, rental cars, or other travel expenses.

The Process, Product Culture: The Tight Tight Curl Manual is a great resource to reference to at any time. You can purchase and review prior to class/workshop attendance. However the manual is not mandatory or a prerequisite to any of our educational offerings. All classes/workshops provide a comprehensive learning experience.

The exact location name & address is shared with registered participants 30-35 days prior to the workshop in the introductory email. This is for privacy and security reasons.

The main metropolitan city is listed on all public facing material allowing those not registered to approximate travel costs to a class or workshop.

Please do not book travel prior to completing and paying for the registration to your desired workshop. Seats are limited and you’ll want to ensure you are able to attend prior to making any other arrangements.

We understand that unfortunate circumstances happen. Please notify us by email at least 45 days prior to your workshop.

If you have contacted us 45 days or more prior to your workshop you will be invited to join us in another class or workshop taking place within 6 months of your initial workshop. After 6 months you forfeit the investment.

If you have contacted us within the 45 day window prior to the workshop your ability to shift to another workshop will be dependent upon our ability to fill your seat in the workshop. We will take the necessary steps to try to fill the space but if we are unable to on such short notice you are responsible for attending the workshoo you registered for,

Please note that we do not provide refunds outside of our 48 hour refund policy above.